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| - Really wasn't at all happy about the appointment. I had a coupon for the preferred oil change which was supposed to include oil filter, inspection, tire pressure check, rotate tires, top off fluids, balance check all tires and 4 months free road side assistance. They got started about 30 minutes after scheduled appointment, ok, I get it, no problem. Before the car was raised they had taken out the cabin air filter, took 2 minutes maybe. They later came in and showed my the filter was dirty and they would replace it for $94. The filter is about $15 and I know that it took a couple of minutes to install. Heck they had to put my old one back in so they were going to charge me $70+ for a couple of minutes work. I saw the oil change and the topping off of the fluids but they backed it out of the garage without doing anything with the tires. I told them that my tires weren't rotated and he told me that they didn't need to be. ??? Um, how was that determined? Oh, we inspected the tires. I know that it was time for them to be rotated, it gets taken care of regularly. I get an alert from the place I bought them and I had gotten the email but I was pressed for time and needed oil and tire rotation before a weekend trip so I thought I would kill two birds so to speak. So pretty sure the tires were not rotated correctly when they pulled my car back in and I am positive they did not get the balance check. My fault, plan ahead and take it the dealer for oil and my tire place for the rotation, it will get done right. Oh, never got any info on the road side either. Seeing some of the other comments it seems if you are a women you will get good service.
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