I came in to have a Samsung tablet and S6 repaired. They took my information and was told I will be getting a call within 2 hours for a definitive diagnosis and cost of the repair. I did not get a call after 2 hours. I received a call from the manager a couple of days later. He was very apologetic since there was a fluke in thier process that bypassed contacting me. He was thankful that the issue was identified and is going to make changes to the process so it does not happen again. This is a business who takes pride in their work and customer service. I will be bringing all of my repairs to them from now on. Highly recommended.