I was a little disappointed with my result. It was supposed to a nice brown but it turned it super dark. I guess if I wanted to go back to my natural color, it would have nice. My hair stylist was nice. Having staff sitting around on their phone in front of the customers, it's a little unprofessional to me. I thought they would have been a little cheaper considering my hair is not that long. It's an okay place! My expectations were not there.