Read the reviews and they were all great, so I checked out the website and said ill give it a try. The website said walk ins welcome so I just drove over which wasn't a short commute. When I arrived the door was locked and said ring bell for service. I rang the bell and waited, someone yelled something but never came to the door. I decided to call while standing outside. A lady answered and I asked if they were open and she said yes. I said I'm standing outside can I get a massage, she responded with "I'm busy and with a client"! I asked if and when I could get one and she said she didn't know and to call back in an hour!!! Are you kidding me?!?!? Worst customer service ever considering walk ins are welcome and they are open 24 hours! Lame