UPS is terrible! Told by their customer service that I could pick up my package at 8am. I show up at 8am and of course they aren't open yet. They didn't open until 8:10 which shouldn't surprise me because they aren't a punctual service company anyways. I provide the lady at the pick-up counter with my tracking number and ID to be told that my package would be ready sometime after 10:30am. Told one thing on the phone and another thing in person. I will leave out the trouble I went through with UPS to even track down my package. Seriously, don't use UPS! Terrible, terrible company!