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  • I love Mad Mex, especially the Gobblerito. Chips and salsa are right on. Beer selection is top notch. Two things, though, that bother me. One, and this may be minute, the hostess staff REALLY need to work in the customer service thing. 80% of a dining service is based on the first ten minutes in the door. Ladies, smile, be polite, pretend you want to be there. Secondly, and more importantly, the margaritas. I can't speak for the whole chain, but the margaritas here, something is off. They literally all taste the same and bad. Possibly contaminants in the frozen machine or possibly lack of training in the making of a margarita and for God sakes, serve them in a margarita glass, not a water glass. Update since Mad Mex replied: I've had a selection of different margaritas from the house to the craft, all with the same bad outcome. If I were just being picky, that'd be one thing, but this is becoming the community 'expectation'. Gaining a bad reputation. I've been a Big Burrito fan for quite some time and this is disheartening.
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