Came to gilbert rd location to take my mom for her bday lunch. There was 4 of us and a 4yr old. It was Horrible from start to finish! We sat there 20 min before we were asked what we like to drink and get then another 10 min. To get them. She walked away before asking if we were ready to order so I called out to her she looked shocked we were ready to order. Really we've been there 30 min already!
After we gave our order it literally took almost 45 min to get our food. Really there was 3 tables occupied. (Should of been our first clue since it was lunch time) Our food came and my chicken fried steak was over well done and a nasty crispy taste, along with my two eggs with one yolk, and did I mention she forgot to bring me my pancakes. Both my daughters had one slice of their bacon that was a slice of pure fat that looked under cook. I ask my mom how was your burger she said well done (I'm embarrassed). Omg I've eaten at lots of ihop from all over the USA and always get the same thing chicken fried staek. It always taste the same no matter which ihop I'm at or which state im in! But today of all days this happen!!
Only more thing I wanted to mention is when we were doing our order we let our waitress know it's my mom's birthday today and is therr a cake or something I could get? She said she didn't know but would ask. I never did here of it again. Oh and she never even looked up to say happy birthday! Should of left then, but we were so hungry when we got there and it takes awhile for mother to get sat down and out of car due to her walker. Seriously, we ate that food out of starvation but definitely praying we don't get sick!!
I didn't bother with complaints knowing I would write this review and never go back there agian!!!! Gilbert and Warner Location :( :(