About: http://data.yelp.com/Review/id/LjS9KGm0MinSmCtnKBGhag

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-05-31 00:00:00 (xsd:dateTime)
itemReviewed	The Halal Guys
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I walked by for about a month seeing massive line ups and always wanted to eat here. I'd heard amazing things about them from NYC. Not sure I would return. The food was okay, way better gyro in the area for much better price. My biggest issue was the staff, I get how it's busy and you only make minimum wage but the majority of the staff looked like they hated life. There was a short line but only because the staff couldn't move slower. I grew up in restaurants and I never would have hired the majority of these people. I got my food to go, had to tell the person three times. Cutlery by the fountain pop was totally empty, had to tell the cashier more was needed, ordered a fountain and and had to ask for the cup. Where is the Manager???? Is no one interested in the client experience? My guess is the manager was doing some menial job "in the back". These sad people couldn't wait to leave, and it was only dinner time. To offer an area to improve, it is in management. All these issues relate to having very low quality or inexperienced managers. Managers, get involved. Talk to your guests, get involved in the dining experience and train your people or this will be a short stay in Toronto. After the very poor experience I had originally i decided to give it another shot. It seemed more organized. But still lots of staff not focussed on customers but focussed on random conversations between themselves. I don't mind waiting in line if the staff are working on fulfilling the customers orders but for over 5 minutes there were 9 of us in line and the staff was not taking any orders they were fulfilling the web orders. That seems totally counter intuitive, the people who come to your restaurant get less prompt service than the customers who stay home. If your web orders are going is well create a station where you fulfill those but give the customers priority service if they walk into your restaurant. I hope they figure it out but judging by my continued experience with very low customer service I don't have much hope. This sort of service issue starts with the managers and boss figuring out what they want to offer their customers. At this point I'd say the are making poor decisions.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mike

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