I have eaten here for many years. The last few times, we have noticed that not only the service has went down hill, the food is as well. We have never had good waitress service here, but always came back because the food was delicious. We have eaten here 3 times in the last two weeks. Our visit today was the worst! When we first came in, we were seated promptly but took 8 minutes for our waitress to acknowledge us or come for our drink order. When she took our meal order, we had two simple requests -- well done hash browns, no onions. It took 27 minutes for our food to be served. When we started eating, we realized our hash browns were not well done and there were onions in the burrito. Our waitress NEVER came back to check on us. The owner was having a long conversation with a table near us. He deliberately did not look at us. What amazes me the most is every time we check out, the cashier NEVER asks the typical " was everything ok?" We think it is because she knows the answer! It was horrible! As I said, we used to put up with the bad service because the food was outstanding, sadly this is no longer the case.