The quality of the ice cream is good - typical Cold Stone. The girls I've experienced twice, Madison being one of them, aren't very friendly. They're also skimpy on portions and waste a lot of product by scraping the ice cream off of the stone and into the trash, instead of putting it on my bowl.
If you want an average Cold Stone with average employees who don't shine or provide any outstanding customer service....this place will fulfill your ice cream cravings.