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| - We always pass Bensonhurst along 17th avenue and it has a unique, modern look. I have wanted to check it out for a while now. My g/f read reviews prior to heading to the restaurant, and was hesitant to try it, but we thought "what the hell". First mistake. The environment is intact great. Lots of TV's, paraphernalia all over the walls, fun facts on the menu - this is where the complimentary part of the review ends.
The server was kind, but slow. She would disappear for 10-15 minutes at a time always when we were either waiting to give our order, waiting to receive our drinks, or meals, etc. The servers and (maybe) manager were constantly involved with each other - talking more in groups then tending to the customers, which became increasingly frustrating.
My beer was flat, my g/f ordered the raspberry ale which was good and the bruschetta was late to the table but delicious. We ordered the Chicago style pizza to share - now I wouldn't consider myself a connoisseur of fine Chicago pizza, but I have been to the city a few times and always had a pie when I was there. I know enough to be confident the dough should be cooked and there shouldn't be half an inch of grease sitting in the pan.
At this point we were about done with the experience. We asked for the check - our server apologized for being in the back "talking to herself" as she described it? Asked us to hopefully try Bensonhurst again as this isn't what we should expect. I think thats why they call them first impressions - needless to say, we won't be going back. I was most disappointed that the manager didn't come out to speak with us to try to understand what happened and how he could make it right. That's why you're in the service industry correct? Anyways - thumbs down.
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