I was skeptical about buying from a consignment store, but when I found a couch and love seat that was exactly to my taste I decided to go for it. There's was zero pressure to purchase and I loved the fact that I had to go in search of a salesperson. Linda was helpful and provided me with written instructions on how to take advantage of their free delivery promotion from my iPhone. She also told me I could fill up the entire truck if I found other merchandise prior to the delivery date.
They delivered (again, free!) on a Saturday. The delivery window was between 1:30 and 3:30 pm. The delivery crew arrived at 1:33pm and were gone by 1:52pm. I wrote some nice comments on the feedback slip, but I wish I would have had some cash to tip them.
I thereafter (foolishly) purchased a new dining room set from a "traditional" furniture store who will remain nameless, but may or may not be located in the Galleria Mall Ring Circle. I was delivered the wrong table (which in my opinion was a merchandising error as the tag affixed to the table I wanted matched the wrong one I actually received) and I had to physically go to the store to have their error corrected, which felt like insult to injury. They did reduce the price by $50 (approximately 10%), but that wasn't enough to remove the sting of their $79.99 delivery charge + $10 for the weekend delivery date. Needless to say, I wish I would have purchased my dining room set from Colleen's Classic Consignment instead of the "traditional" furniture store.
The re-use / re-cycle aspect of consignment shopping hadn't even occurred to me until I looked online to find Colleen's. I suppose reducing my carbon footprint is another advantage to shopping at Colleen's, in addition to their professional and considerate service!