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  • Took a transmission to Pro Tech Transmissions on bell road and was being raped. Below is the story and feed back I left on their page. Classic bait and switch. Reverse went out in my truck. Drove it from Prescott AZ to Phoenix AZ. Over the phone they said "950.00" plus hard parts (350.00) on high side. Few days go by and I call them and they tell me "Your Transmission was shot". The truck would not even drive up onto the lift. (TOTAL BULLSHIT). I said You're full of shit I drove it from 125 miles to you and it was fine, and you want me to believe the entire transmission never slipping in any gear except Reverse and took a shit from where I parked it... to your lift? 45 feet? I knew where this was going. They hand me back my transmission in pieces and hand me a bill for 950.00. So I authorized the work. When it was done and I was going to pick it up is where it gets even better..... 3,200.00 for a basic Chevy 4L80E transmission. I could have bought a performance transmission for this price. 3 year 36k miles. (most people drive 36k miles in 2 years) So its a 2 year guarantee. So the front desk guy calls and gets me "financing". The people bring him over two checks. Finance guy gives the guy up front a kick back check and pays the company. (I have been in sales and I know what I witnessed) Guy behind the desk says to not say anything to the owner. After Fiance charges and set up fees $3,525.14!! I make decent money and I have paid off the loan in a month and a half. In that time it was 8.00 a day in interest in the 1st 2 weeks (130.25 interest in two weeks). Once I made the 2,000.00 payment 2 weeks later, It dropped down to 4.00 a day in interest. in that month it generated (140.86 in interest) I am not mad about the loan company, I know and understand they are high risk in their industry. What I am livid about is the way this company bait and switched me. While waiting for this truck to be fixed by The crooks at Pro Tech Transmissions. I lost my other transmission in my other truck (4L60) I called up Copper State Transmissions at 1121 S 21st ave Phoenix AZ and I bought the Rebuilt transmission and a new torque converter 1 year warranty 12,000 miles for 650.00 out the door. Family owned and operated. Veronica was amazingly helpful during this time. I was happy to know there are still honest shops out there, We just have to find them. Copper State is family owned and operated. I met the father, son and daughter and they are amazing people. These folks will be the only people I do business.
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