I had a horrible experience here. The small girl with the dark hair never seems to be in a good mood. She is never engaging, never smiles, no emotion ever. The ice machine in the dining area was out of ice. I had to ask her to get me some ice. She gave me my cup back with some ice in it but there was a BUG IN MY ICE! I brought it to her attention and received NO APOLOGY, or any response from her! She just dumped the ice out and refilled it and handed me my cup back. No " I am sorry Sir this wont happen again I am terribly sorry" NOTHING, ZERO, NO RESPONSE at all from this person. I will be making a call to the health department in regards to this. What if I was not paying attention and did not see the bug and ingested it? Extra protein free of charge? I think not!