On July 21 a technician came out to exterminate my ear-wig problem. The technician was very knowledgeable and helpful but till this day ear-wigs are still appearing. I am very disappointed with the service. I signed up for a 12 month contract and I hope they can fix my problem in the near future.
I will edit if Insectek can fix my problem.
EDIT:
Insectek quickly responded to my request. The technician that came out today resprayed the interior of my home and re-coated the exterior with a more heavy duty chemical. I am very happy with the service that Insectek provided.