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| - I really can not believe all the good reviews of this place... Maybe they just had a bad day when I went.........
If you have ever walked into this place it has a different vibe... I am assuming they are going for the beachfront cafe, swim suits hanging from the ceiling, surf boards leaning on the walls and palms everywhere. I had never been here before so upon my original scan of the place it looks like you walk up and order then go sit down.. After standing in the middle of the room looking like a lost sheep for about 5 minutes they crabby waitress walked by and crudely said, " just sit anywhere" and kept on walking. We sat down and both comment to each other, " Wow that was rude!"
She came back a few minutes later and handed us 2 menus and quickly said, " do you need a kids menu?" we again said Yes and it was a good 5 to 10 minute wait for the kids menu. Once we finally received the kids menu and decided what we all wanted we ordered..... 2 Cabo salads and a kids chicken fingers.. Now, just to set the stage here. There was 4 tables with people at them and all of them had there food so we happen to be the only ones without food so in my head I figured it would be fast. The waitress came by to see if we wanted something other than water to drink and I said sure, Ill take a iced tea. She brought the iced tea pretty quick which was nice but a few minutes later my iced tea was about half empty and she came by and grabbed it....... Now.. I was thinking that this entire experience was turning around, I could not be more wrong... Remember that Iced tea I was talking about? Well I didn't because she never brought it back. She even came by the table 5 minutes later to tell us that the food we will be out in a few and sorry for the wait. Now I know i could have said can i have my iced tea back but i figured she may have been busy and i would give her a minute. The food came out and I was half way through my salad and decided i would really like my iced tea so she came by to ask how the food was and I just mentioned, " It is good, when you get a chance can I get an Iced Tea!" it took another 5 minutes for that to come..... At this point I was done and did not want to be on the beach any longer. The food was okay but the wait service was less than horrible.
I'm sorry Beach Cafe but I will not be back!!!! You need to hire some new wait staff and get rid of the grouch you have in the front... I have never seen a waitress walk around with such a horrible attitude! I know we all have bad days but in a customer contact position like that you need to be able to detour your pissiness for a little while.
I can get good food anywhere, good service is what i am trying to find and Beach Cafe had no trace of it.
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