I read the reviews and decided to call for an appointment. In a very abrupt manner I was told we don't take appointments. Then they hung up on me. They need to be clearer in their Yelp advertising. I am still going to give it a try as I have to be in that area later this afternoon. Just hope the finished product is better than their not so courteous phone manner. Right now I am giving them one star as a result of my first impression.