Took my jaguar to Bill at Kensington for new key and programming. My car was running in perfect condition until the key broke. Obviously with a Jag, the key must be programmed to the car or it won't drive ...so they had to order keys from a dealership. I was happy when Trisha told me they wouldn't charge me for programming if I ordered the keys through them.
Due to the positive reviews I read here, I had the car towed while we awaited the new keys. The car was there 3 days.
To make a long story short, we get the car back. Fuses blown for radio etc.. and needs a jump start. Dead alternator. Hmmm I spoke to Bill and he wants to charge 100+ for a diagnostic that I explained I didn't need. He then quotes me 730 something dollars to replace the alternator.. Really? 400 in labor... Really? My mind was officially blown! I went to ARCO AUTO CENTER on south Decatur on a referral from a friend. Ron specializes in foreign vehicles.. Alternator and labor= 320.00 out the door!