I went in for my check engine light on my VW Jetta. All the staff were very nice and friendly so I felt comfortable. After Heights Swedish Solution's spent a few hours figuring out what was wrong with my car, they called me to say I need new spark plugs for $675 plus tax! I thought that seemed really high so I did a little research before I committed. Repairpal.com says the national average for spark plug replacements is $127-172. I then called the VW dealer in the area and they estimated $175-185 for new spark plugs. I felt so upset that they tried to rip me off $500! I politely turned down the service and went elsewhere. Very disappointed with my service there, I would not recommend Heights Swedish Solutions as I do not find them trustworthy.