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| - Terrible service!!!! If you want to wait years for your food only to get the order messed up, please eat here. Or, you may have items completely forgotten. Find something you love and can't live without, like one of the signature rolls or martinis? Well they won't be the same the next time you come.
We've eaten here several times and each time, the rolls have either gotten smaller, were missing some key element (i.e. sauce) or never showed up altogether. Martinis have been the same way. I understand this is a new restaurant and they are trying out new things, but come on.
They also have this reverse happy hour where your bill is 50% off. The food should NOT reflect this discount. We have dined here both during the reverse happy hour and at full price times, and the food definitely decreases in quality.
After giving it one last shot, we were once again disappointed with the service. The owner's wife has been nice up until now. They are clearly understaffed and it's difficult for them to keep orders straight. My husband had a piece of ginger in his drink, and it wasn't even comped! He was actually charged for the one she replaced! When questioned about it, she had the nerve to ask if he was sure he hadn't had the extra drink. We were also charged for sauce that last time had come with a roll, and when he asked about it he was told it was "decoration, and what's the big deal, we are getting 50% off anyway." Upon hearing that, after having sat for half an hour waiting for food that was never on it's way in the first place, we were pretty annoyed. On our way out she was rude again. We never would recommend this place to anyone, sad since it does have good food most of the time, when they can get the orders straight and make things as described on the menu.
We won't be dining there again. Try Ra or Tanked Fish. The people there make the effort to please the customer, and they aren't even the owners.
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