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  • We brought some C Level Executives that came to valley for a business meeting to Mortons last night. Our reservations was at 6:00pm. We were immediately seated which is great. We waited...and waited...and waited until my co-worker got up and asked another server to send our server over to the table. The server was put off by us asking her of the specials and rather than telling them to us, she guided us to a piece of paper. Now, we are all capable of reading but we are somewhat paying for impeccable service so she should KNOW the specials for starters and if she doesn't she can find a way to explain them as opposed to just throwing a piece of paper in front of us and then asking us if we "wanted to order". For an average of $100 a person to dine and have some beverages here, I expect FAR BETTER service. We had to hunt the server down on numerous occasions and NOT because we were being needy but because she simply did not make herself present in any way. The manager did come over to do his standard table touch but it was as if it was part of a routine, not like he really cared. I will say the food was good....But not great. We host an average of 4 business dinners a month with high level executives and this is the first and LAST time we will be bringing them to this "high end" steakhouse. Very very disappointing and somewhat embarrassing that the experience our guests had was far below average!
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