Every time I have come to this location I have been disappointed with the service, the food, the cleanliness and/or the wait. I don't understand how their HQ is next door and this location is such a step down from other locations.
This visit the salad bar was notably missing items, the soups at the salad bar were practically empty and watery. The restroom was dirty. The coffee was stale. And the steak salad ordered off the menu was browned head lettuce with "steakums" looking meat. Further, while I was at the salad bar, an employee and presumably a manager were discussing another employee who was always late and not able to effectively do his job and were also complaining about patrons not putting the serving spoons back in an upright position after use.
I don't think I will come back to this location. The location on Streets Run Rd and Clairton Blvd is the exact opposite of this location. I will take my business there.