Employees are always kind, but a little...blunt. They definitely made me feel embarrassed and awkward when I tried to order, pointing out how much food it was and laughing about it, not in a joking way either. Took off a star for that as that is unacceptable. The food is usually great! I love the sizzling rice soup. My partner usually gets the beef chow fun, but last time it was drenched in sauce which made it way too salty and we had to throw most of it out. It was one mistake though and the food has otherwise been consistent so we'll keep coming back. Definitely the best Chinese in surprise!