I went to SMIL at my Dr's order for an ultrasound for a painful Injury (I usually go to Simon Med) I was told to be there at 12:30 for a 12:55 appt. It is 1:40 and I haven't even been checked in! My leg is throbbing as I watch the front desk gal chomp on her gum, as well as two other employees. No one comes to tell me anything, I have to hobble up to see if I was passed over, nope. This is the worst run, most uncomunicative, unprofessional place I've ever waited so long in. Never again! Mtn View location.