Third visit and I appreciate Eric working with me toward accomplishing the right color goal. Finding the right color and cut combination can be a challenge, especially as I get older. Eric does listen and tries to accommodate. Trial and error is part of the process. I will keep working toward finding just the right combination. Wish they did not have the stairs, but luckily there are only a few (if you take the elevator for the first flight),so they are manageable most days.