The restaurant was half empty with tons of staff working but it still took 15 to 20 minutes to come even ask what I wanted for a drink. From there they managed to get my order wrong and bring out French onion soup that was burnt to a crisp on the top. The burger was so cold the cheese didn't even pretend to try to melt. After getting my food and despite several attempts to get some bodies attention it was 45 minutes before I could even ask for a refill on my drink but at that point I just asked for my bill instead. The bill took another 10 minutes to come and in anticipation I had cash out ready to pay. Unfortunately the waitress just dropped the bill acknowledging I wanted to pay then went to clear several other tables and serve somebody else their food before returning entirely unprepared 5 minutes later. Do yourself a favour and get a sandwich at Tim Hortons or Starbucks as the food is better and the service... Well you actually get service. I am on my way there now to get another drink since I never got my refill.