I've been a Discount Tire customer for many years. And I've always enjoyed their service. But my most recent 2 experiences were not good.
I was sold an extended warranty on my tires when I didn't ask for it. And I didn't notice the expense until I got home. So I had to go back down to the store and get a refund.
A few weeks later, my wife hit something in the road and a tire popped. So she took it back down to another Discount Tire for replacement. Once again, unbeknownst to her, she was charged for an extended warranty. Luckily she noticed the add-on and got it taken off before she left the business.