I do not understand these reviews at all! I furnished my entire home in Las Vegas, and it was the prettiest, most unique home I have ever had. When we moved, we called them and consigned the items back to them. It was sort of like renting furniture for a couple years. We had a family emergency and have to move quick! They picked everything up and sent us checks almost on a weekly basis. They communicated with us if somebody wanted a discount. The funny thing is now I work at a furniture store, and I realize what a great value I had with the Home Consignment Center. They are not expensive for what they offer, it is quality and unique. They have a lot of Estate furniture and Model Home furniture so ever so gently used. Yes, you get 50% back, but what would we have gotten in an estate or yard sale? Anyway, reliable and I had a great experience. I only wish they had a store in Scottsdale or Phoenix, and if they did open one... I would want to work there! BTW Nancy, if you are still there... hello and thank you!