Out in Vegas on business, staying off the strip. My only handbag breaks, the strap comes right off. Getting on plane to next destination shortly, no time to purchase new handbag. Spot Ed's while driving by, pop in. Not only did Ed do a FABULOUS job reattaching strap to bag (can't even tell it broke), did it in record time with a smile on his face. Would absolutely be my go to for shoe and leather goods repair if I lived in Vegas.