The staff is friendly and knowledgeable about different currencies. Anyone who has travel internationally should already know that you do not get stock market rate anywhere. The previous comments just don't make sense to me. It is probably not the best rate in town. However it is the most convenient in town. They give me usable notes unlike the bank which sticks you with large notes that are hard to use. If you order online and pick it up in the store you get a better rate. Relying on only a credit card overseas is never a smart move I ran into to many issues with places only wanting cash. I pick up my money quickly and get on my flight with no hassle. I would definitely recommend the service.