Use ANY other company. Skip this place. Our shuttle bus was rear ended by another shuttle bus last night just after we loaded at the airport. Very disappointed in the response from shuttle driver and staff. They didn't care that we were injured or offer to help us with luggage. Made us sit and wait for over an hour outside while they did "paperwork". We got a post it note with the name of the other shuttle company handwritten on it. Neither driver was able to provide us with insurance information. Some "manager" gave us his business card and said to let the person at the gate know that we didnt need to pay and to call him with any questions. Once we got back to our car, we provided his card to the attendant and were still charged full price and told it wasnt their fault. Poorly handled. Get your act together people!!!!