This review is only on their customer service and prices. I ended up using Action Glass. I was redoing my bathroom and needed a custom glass enclosure so I stopped by the shower to get a estimate and see what was available. After letting me stand there for about 20 minutes someone finally asked if I had been helped, I said no(At least 6 employees walked right by me without even acknowledging me and there were at least 10 employees in the entry to the showroom). After someone finally said hi it was another 5 minutes before someone came over and starting to "help" me. The employee was rude and when she did the estimate she said she would discount it 20% for my inconvenience. The estimate was more than 20% higher than the next highest one out of the 4 estimates I got. To make it even better that price wasn't installed which all 3 others were. Do not spend a dime here!