I have to reiterate how impressed I am with Mister Spa. They provide incredible service. Each time I've called with a problem they have resolved it immediately (24 hours usually).....Kevin and Marcus have been really great to work with. I appreciate them so much!!!! I just had a problem i noticed Thursday evening and by Friday morning it was fixed. And they are great at communicating and following up with you too.
I bought my spa from them. I'm not asking them to service a cheap model or old spa with limited parts availability. You can't blame them for your poor judgement on buying a spa. If you buy some low quality model from some no name recreational store thats your fault. Those companies are hard to deal with and parts can be hard to find. Mister Spa specializes in the top brands. I highly recommend Hot Springs and Sundance. You get what you pay for.....great warranty too. Mine has 5 years no questions asked....they just fix it! I would only buy from them in the future.
I have no relationship to these people. I'm just blown away by their company. I'm so happy and satisfied.