Obviously Starbucks management don't care about their service...all the comment and bad service from long long time ago still hasn't fix and/or improve.
I myself experienced "hard to believe" bad service 2 days ago too.
Manager was the one to start with....if manager act like that then how could you expect staff to do any better? Horrible service and horrible attitude. Wonder how they get thru a day working in that environment. Making yourself miserable been unhappy serving customer...sad.
Never want to go there again.
Pricing is unbelievable as well. $7.50 for grande latte with caramel...