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  • terrible terrible store.....help yourself the homedepot is just few blocks away. I wasted 10 minutes at checkout realizing only store manger can do the price match, but the manger findout the homedepot price on the identical item is $20 dollars cheaper. And after 20 minutes waiting I was told "20 dollars is too much, if there is $5 difference then we can match". I guess this is not on Lowe's "price match" policy......The only reason I come to Lowe's is because I have a few giftcards need to use. Homedepot is always my 1st choice and their sales associate are much nicer and knowledgeable than lowe's. Even the local ACE or Harbor freight are better. To summary: 1. They don't trust their own employee----many other place that do price match (homedepot, petsmarts, bestbuy, etc) allow sale associate to do the match, here only manager can manual change the price. 2. They don't trust their customer. In other store I only need to show my phone with webpage or just a snapshot. Here the manager has to check the price on his computer and check all the item description. I feel I was treated as a lier and get questioned in front of other customer. 3. They do not match their competitor's price, if the difference is more than $5. So think twice before you goto lowes.
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