Interesting idea, I wish them well but I don't see this taking hold. More expensive than the priciest frozen yogurt, very limited flavor selection (you can not combine flavors in your base!), and they were kinda light on the toppings for a $20.00 two scoop ice cream order.
It took 15 minutes for our first scoop to show up and another 5 minutes for the second scoop.
And at the end of it all, while the ice cream was unbelievable smooth (Dairy Cream smooth but as dense as ice cream from a tub) it was flavorless. (I had salted Carmel and the other was cookies and cream)
My heart goes out to the franchisee, I hope I'm wrong.