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  • If I could have rated my experience at this target 0 stars, I would have. I will start by saying that it is a rare occasion that I come into target. Today, I was in the shopping center at the sprint store, and my three year old daughter had to use the bathroom, so we went into target. Since we were already there, I decided to take a look around and see what I could find. At first the experience was pleasant. I even remember thinking to myself, "why don't I come here more often? Their home decor section is great!" However, all of that was overshadowed when I got to the register. My total purchase was only about 34 dollars, but half of the items I purchased rang up incorrectly. First was the propel water. They were marked 4 for $5.00, but rang up at regular price. After the cashier called a manager to page for a price check, they adjusted that. Next, there was a new Vegan protein powder called 'Vega'. The marketing they had up boasted "NEW PRODUCT! SPECIAL PRICE 19.99!" However at the register it rang up $34.99. Once again the manager was paged and an associate went to check. They tried to tell me that it wasn't marked $19.99, so I asked if I could go over and show her where I found it. When I pointed it out (which it was very clearly in the 19.99 price point stating vega protein powder) the sales associate said "Oh no. That price isn't for those. It's for another product we have over there" (she pointed to the fronts of the aisles.). After a bit of arguing, I gave up and went back up to the register. I told the manager on duty that I would like the number to corporate, and that I would be emailing them photos of how the product was merchandised. Only after I said that, she scoffed to the cashier "just give it to her!" They both rolled their eyes and acted as though I was the one who was the problem. I am a store manager of a small scale clothing shop, and I know that this example of customer service was completely heteroecious. The price marketing is a BIG problem in this store. I truly hope that someone from corporate sees this and gets on top of them, because that store is not going to make it with customer service and marketing issues like I experienced.
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