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  • I visited this Cousins this past Sunday, 12/11/2016. The best thing about my visit was the chips. I am so disappointed... Instead of going to Jimmy John's I decided to go to Cousins instead. My visit started with wait time of approximately 7 minutes. There was a single customer in front of me, ordering only a few sandwiches. But I had patience, I really wanted a sub. My biggest complaint is the basic knowledge the staff lacks. My total was $8.29. I handed the cashier two $5 bills, a nickel, and a quarter (that's $10.30, for the record). She handed me back $0.71. WHAT?! Embarrassed for her, I walked over to fill up my drink and looked at the receipt. Where did she get $0.71 from?? ....She entered that I gave her $9. $9 folks... I GAVE YOU CHANGE!!! So, instead of going to Jimmy John's and spending $10.39 on the combo I normally order, I spent $9.59 on a mediocre sub combo with lousy service (consider that extra $1.29 your tuition to go back to elementary school). I appreciated how quickly the sub was made and I appreciated that it was made how I ordered it (to be honest, I really expected it to be incorrect). When I finally took a bite of my sub, I was disappointed yet again. Can you guys look into getting some fresh lettuce? This is the second time I have been to this location and had wilted lettuce on my sub. But, the chips did not disappoint. If you like chips, choose Cousins over Jimmy John's.
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