First I have to say that their coffee is good, not great, but better than average. They seem to be mainly about the mix coffee drinks the icy blends with about 70% ice and 20% sugar and 10% actual coffee. That is okay because everyone loves these drinks and it creates a good margin of profit too. I tried their coffee and it was good moderately strong coffee and I iced it because it is a hot at this time of year. It was not the best coffee I have tasted but decent and for 2 shots of espresso, it was not that particularly strong. It may be that I have built up a resistance to the caffeine. So That is why the 3 stars, because it was A-Ok. The thing that made me so mad that I will likely never come here again was the service. The guy was a total A-hole, he had an attitude like that you were wasting his time. There was just me and another customer there and I was the second in line. I read my order right off their board and he kept grilling me about something I had no idea. All I asked was for their red eye iced and an extra shot with cream and sugar. Hey look, if he think his skill set will translate beyond this coffee shop, I have to tell him it doesn't. I usually don't put service into my review, but I will let people know if it does hinder your experience. If I did, I would have definitely given this place a 1 star or less.