I had the worst experience ever with USAirways today. We were at the airport 2 hours before our flight. After spending an hour in a totally mismanaged line and then spending 45 minutes with an incompetent agent, I had to send my wife with crying baby and grandmother in wheelchair on the flight by themselves because they wouldn't let us check our bag in 42 minutes before the flight! It was terrible that their rules are so inflexible... Also the lack of caring and the humanity of the staff was terrible customer service. I will never fly your airline again... No matter what!