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  • I was a long time customer with NTB until I started going to this location. Not helpful and the last time I made an appointment to get my tires rotated and an alignment the "alignment guy" wasn't there. I was reschedule two more times. Drove back for my third scheduled appt and that's when they let me know my alignment packaged expired. Didn't offer me the tire rotation that I had for the lifetime of the tires I bought there. Let me leave unhappy and without a care. Other shops, like Pep Boys, have had much better customer service and at least tried to help.
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