Christmas Eve 2017 my guinea pig was ill and this establishment killed him! I knew all he needed was antibiotics because he was in much worse condition 1 year ago and I was able to save his life with only that. I would like to mention it was this establishment that sold me the antibiotics that did save his life about a year ago. Being that they did this, I brought poofy back since they of course should have this in his medical file. The vet looked him over and I brought up everything that happened about 1 year ago and I mentioned he was in a much worse condition and all we needed was antibiotics. We are also on a tight budget. So with all of the information they have they sent in a rep giving us an expensive treatment of over $500 and the lower option that I think was around $250. I explained to him again that my poofy was in a much worse condition and the antibiotics sufficed. The rep gave me this look and an attitude like I didn't know what I was talking about and pushed for a water treatment for dehydration. I kept saying I didn't think poofy needed it and he again kept pushing it. Which I'd like to point out this man is not even the actual vet. He made me feel like this water treatment was imparative so I finally agreed. When they brought my poofy back to me he literally jumped from the person who brought him to me into my arms. I then noticed poofy kept opening his mouth. This was something I have never seen him do before in my life, even when he was half dying they year before! My husband immediately grabs the vet in back and brings her to the room. I then ask her about why he kept opening his mouth and told her he was not doing that before they took him in for the water treatment. She gives me this big smile and says "oh it's fine! That's totally normal because he has an upper respiratory infection. Also the water treatment stressed him out but it's totally fine and normal that's what the antibiotics are for." Trusting her I brought him home. I tried to give him the meds but he turned away and he kept doing the mouth thing non stop from when they brought him back to me till that point. He then tried to crawl onto my bed from my arms and fell over. In that moment I realized he was dying! That sorry excuse for a vet knew he was dying and just smiled and lied through her teeth!!! That mouth thing he was doing was struggling to breathe! That vet let my poofy suffer for over 1 hour struggling to breathe till his very last attempt because she cared more about making money when she was the one who put him in that position by having her rep push a treatment that stressed him out making his condition worse! THIS IS AN AWFUL PLACE! THEY WILL SUGGEST TREATMENT TO MAKE MORE MONEY THAT COULD POSSIBLY KILL YOUR PET! THEN WHEN THEY DO THE TREATMENT AND MAKE YOUR PET WORSE WILL LIE TO YOU AND LET YOUR PET DIE IF THEY KNOW YOU DONT HAVE MONEY TO PAY FOR THEIR MISTAKE!! IF YOU VALUE YOUR PETS LIFE DO NOT BRING THEM HERE! Oh but they sent me a sympathy card so I guess that makes it better right?! UM Noooo!!! What kind of sadistic sick evil monster sees an animal dying because of what they have done then smiles to their owners face and says it's normal?! She could have done the right thing and tried to save him since she inflicted the stress upon him in which she stated so herself! But instead let that animal suffer in pain dying. That is a while new type of sick and twisted demented human being. I wouldn't even call that person human!