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  • Terrible experience overall. Sales was good. Everything after was embarrassing for any dealer ship esp a bmw dealer. Took over 7 weeks to fix the headlight in my 335i from a simple accident only 4 weeks after buying my car. Had to pull teeth to get a simple call back from Gene Piano. By then my 90 day used car warranty had expired (manager refused to extend after THEIR long repair time), my fog lights now have an incredible amount of dirt in them from my bumper being removed the whole time, the bumper margins are crooked, I now have a big old ding on my passenger side door( was NOT THERE BEFORE BEING LEFT AT A&L) , and now my brakes shake my entire steering wheel. I had requested an alignment and the cashier informed me Gene never had it done. I asked for him to call me regarding why he never aligned my vehicle. (that was 4 weeks ago, still no call) BUYER BEWARE !!!!!! My father was headed to buy a land rover here and after my experience i told him to go elsewhere!
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