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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-09-27 00:00:00 (xsd:dateTime)
itemReviewed	Tako Sushi
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	It's unfortunate, because their food is pretty good and has a good price point. My last review commented on how the service was okay, but I'm taking this back based on a disappointing experience today. On their menu they say Noodles (Udon+Soba). There is actually no explicit dish that as Soba noodles in it. There is one with Ramen noodles (called Ramen). So I asked if I can get the Mushroom Noodles, with Soba noodles. The server didn't seem to understand me and said, "yes, there is soup". I said that I wanted to have different kind of noodles, Soba instead of Udon. She points to the Ramen noodles, and I said No, I want Soba noodles. She then nodded and went away. I also wanted an Egg in my noodles. When she finally came with my noodles, it was Ramen noodles. I wasn't pleased. I have a wheat sensitivity, and didn't want to have Ramen noodles and wanted the buckwheat ones. I called her over and said, this is not Soba noodles. She didn't seem to know what Soba noodles were, and I said, I want the brown colour noodles. She said they did have that, and I had to explain to her the brown colour noodles were Soba noodles. She said she would bring me a new one, but instead called the manager over. I was pleased that when I explained it to him, he knew and it was clear to him what happened. But no apology was given. I got a new noodles, after an extra 10 mins wait. but they still charged me for the extra egg and offered no apology. So many things wrong.... a) employees need to be trained on the different noodles b) the menu needs to be changed to show that the choice is available c) it was completely unprofessional to have a server who has no idea what the difference between soba, udon, and ramen was, nor that she didn't understand english. she didn't have to give me a dirty look when asking for subsitutions - even if she didn't know, she could have pretended, and then wrote it down and told the chef. I am sure the chef knows. d) change was not offered on our $17 bill (gave them a $20) e) i dropped my credit card, and they took it, then brought it back 10 mins later telling me cash only. All of this was just too much, and I was too tired to make a fuss about it.
http://www.openvoc.eu/poi#coolReviews	3 (xsd:int)
rev:reviewer	Laura C

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