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  • Update: Strike 3. Ordered product on 10/1/12 with an expectation that product would be ready for pickup within the 2-3 day window projected by Toliver's. Product actually arrived 10/8/12. Reducing rating from 3 stars to 2 stars. Putting down Armstrong vinyl tile in our bathrooms and the enclosed directions recommended using a specific Armstrong latex primer on our concrete floor before laying the tiles. We called Lowes (since that is where we had bought the tiles) and they do not carry the product. Same with Home Depot and Ace Hardware. The Armstrong customer service toll-free number recommended this Toliver's "Carpet One" store near our home. Strike 1: When we called to see if they had the product in stock, they had no clue and stated they would call us back with the answer. After 2 hours they had still not called back. Strike 2: We called them back and this time waited on the phone while they checked and were told that it is not in stock, but they could order it and it should come in about 2-3 days. However, we had to get in our car and drive to their store and pay for the product before they would order it. Nervously waiting to see if there is a strike 3. We will give them 3 days to see if the product comes in and then start calling to see if we can move things along. If you are buying carpet or tile, they seem to carry a wide variety of products. The showroom is little cluttered and dated looking. I cannot speak to their installation practices since we did not use those services. Parking is close to the door. One final warning: this business has the light rail running in front of the store, so you cannot turn left from the eastbound lanes of Apache into the Toliver's parking lot, nor can you turn left out of their parking lot when you leave. So the only way to get into the parking lot is from the right lane of the westbound lanes of Apache.
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