Did try to speak to Dr about staff issues - he was defensive and protective of his staff which i get but i expected that he would at lease listen to me regarding the course of events that led to my disappointment in his practice. He was quick to dismiss me which made me suspicious. He was very agitated with me for having an issue with his staff. Also, he was told that I had hung up on staff member and that was not true. The only thing i can think is that someone was covering up their mistake. I have lost all confidence in this office managing my health.