We used to go to the Downtown location for their great food and reasonable price. The owners (a couple) used run the store themselves. We would often chat with them too.
This time I was in Vegas, I saw online that they moved into a new location. I went there and was shocked. A Hispanic girl was serving and no sign of the old owners. I asked the server if they had a high chair for my toddler and she said they did but it was broken. May be I should have left at point but was too hungry and tired after driving over 600 miles that day. Things only went south from here.
We saw the menu, and everything is severely overpriced. While were sitting, no water was served. My wife asked for water pointing at my toddler child, and the server brought in just one cup of water! Are you kidding? So we don't get water unless we specifically ask for it? I went to the restroom and there was no soap in the restroom!
While ordering, I wanted the beef biryani but she said they didn't have that. Then I asked for the Bihari kabob and she said they didn't have it either. Majority of the items listed on the menu were not available. I don't recall if I ever went to a restaurant where they had a menu but the items on the menu were not available. She pointed me to only few items on the menu that were available. We finally ordered few items (not what we wanted) and sat there for a while. They finally served the food. The food was very bland and average - especially for the price. When we finally got our check, the check had more items than I actually ordered - the bill was much higher than what it would have been. I told the server about the issue and she then corrected the check. They added 18% gratuity on the bill and with the poor service I didn't want to pay any additional tip. When I gave her back the signed credit card receipt, she didn't look happy. I guess she expected additional tip in addition to the 18% gratuity.
The old owners most likely have sold their business to someone else. The new owner has no idea how to run a business and employs servers with no training to run this place.
Do not be fooled and stay away from this place. I will never return.