Service was bad and they do not follow through on reservations. I had a group of 4 reserved for 12pm. We arrived at 11:55am but were not seated until 12:40pm!
Just before we were seated, a waitress (the daughter of the owner) apologized for the wait and said that our drinks would be free and that the food would be "worth the wait".
My bf and his mom each ordered a ceasar and my mom and I just had tap water (we like to drink water and weren't trying to take advantage of the "free drinks" offer). When the bill came out, we were charged for the 2 Caesars. I asked if the drinks were supposed to be free and her response was "oh, I meant if you guys ordered coffee, not other drinks"... Rage... She never mentioned that the free drinks were just for coffee.
We all looked at her in surprise and then she said that she could take 1 of the drinks off of the bill. Since I was with my mom and my boyfriends mom, I didn't make a fuss about it.
To top it off, the food was NOT WORTH THE WAIT. I'm not saying that because of the horrible service and lies. The food was just mediocre and there are way better places to eat on Queen East with better service, better food, and are able to actually keep your reservation.
Also, after we were seated and about to order, we were then told that we have to switch tables to accommodate a large group who weren't even there yet!!