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  • I really wanted to love this place. The menu is inventive, the decor is very modern and attractive and the food was good. But. The experience was seriously overshadowed by service issues. I don't mind a relaxed dining pace, but 2 hours for entrees and 2 drinks? No appetizers, no dessert, no coffee, just 2 drinks and 1 plate of food. It seems especially delayed when I waited at least 20 minutes for them to bring the first drink. I had ordered a glass of the Sauvignon Blanc. Waitress seemed confused so I showed her the line from the menu. When she returned 10 minutes later, she was holding a glass of red wine. I told her no, that must be Cabernet Sauvignon and that's not what I ordered, she leaves. Another 10 minutes passes and then another staff member tries AGAIN to give me a glass of red wine. I again explain that this is not what I ordered. So more waiting. 10 more minutes pass and then I get what I have ordered. As it took 50 minutes in total to get our single course, I ended up ordering a second glass of wine, which was followed by another 20 minute wait. Only then to be told that they were out of the Sauvignon Blanc. Which happens, but it took 20 minutes in a small restaurant to figure that out and communicate it to the customer? And I would've been more cheerful about that had I not also been 10 minutes without water while I waited, So, no wine, no water and the food has arrived. My dining companion was served 2 different sizes of beers with no explanation or consultation and then was charged for the large for both drinks, which was not accurate. And again, there was no communication. The overall impression was of poor service and/or poor beverage training. There are so many places to go in Solon/Chagrin/Hudson/Aurora/Twinsburg, I doubt I'd put myself through dealing with the poor service again.
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