Prime rib on buffet was excellent. Traveling on business, so by myself. With Westin always have high expectations. Disappointed for first time with Westin. I never saw a server the entire time of my meal...seriously. Host sat me. I went to buffet (twice). Never did a server address me to offer a beverage or anything else. I had to ask who the server was in order to pay the bill. Really felt like dashing but of course didn't. Food was a 3. Service a 0. So rating a 2. Westin GM and restaurant manager/chef have work to do.